<%@LANGUAGE="JAVASCRIPT" CODEPAGE="1252"%> UK Marble - Beautiful Kitchen and Bathroom Worksurfaces

 







UK Marble publish a clear set of terms that set out the trading terms and conditions under which the company will template, supply and install natural stone products. We know these to be fair and reasonable and they have precedence over any other terms whether written or implied and may not be modified other than with the prior agreement of the company. The terms are available for inspection at any time and will appear on acknowledgements and invoices issued by the company.

 

Dealer Specific Conditions


If you are trading as a dealer or trade customer, whether or not for onward supply to a consumer, the following additional terms and conditions apply to our standard terms and conditions printed on all acknowledgements and invoices.

1. You acknowledge that you have read and understood the document published by us entitled “Essential information regarding stone surfaces”. This guide explains amongst other things that stone is a natural substance that may contain natural flaws, fissures and variations in its colouring, strength, absorbency and its response to sealant.

2. Before making any onward sales of our products you will ensure that your customer has read and understood the “Essential information regarding stone surfaces”, or your own specific company documents which should cover the same limitations, ensuring that your contract with your customer imposes no liability on you for defects attributable to the natural characteristics of the materials supplied.

3. For the avoidance of doubt it is acknowledged that the natural working characteristics of materials supplied may in some rare situations result in small chips which arise during the course of manufacture and installation, and we not only reserve the right to replace or repair all such minor defects entirely at our own discretion but also the right to use chemical or resinous fillers, some of which may already be present in the stone and it must be understood that small defects do not constitute a failure by us to perform our contract with you.

4. We are a customer oriented company that prides itself on its services, but in trading with us, you understand and agreed that UK Marble is not responsible for dealing with your own customer complaints unless directly attributable to UK Marble’s failure to perform its contract with you.

5. If following installation a customer unreasonably makes complaint and we assist you in the resolution of that complaint by attending site and carrying out remedial work, we reserve the express and explicit right to charge for dealing with the situation and satisfying the end user.

home   quote information   about us   our materials   advice on stone   send me info   contact us